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How to Optimize Your Google Ads Campaign

Are you wondering how to optimize your Google Ads campaigns? Many advertisers make the mistake of taking a “set it and forget it” approach when it comes to their ads. Just like with any other digital channel, Google Ads campaigns need to be adjusted over time. In this article, we will go over exactly what Google Ads optimization means and 6 practical strategies you can implement. What is Google Ads Optimization? Google Ads optimization is the process of consistently reviewing your account and making strategic updates to improve performance. After all, your goal is generating more leads and sales, right? This means you need to look for ways to increase clicks, lower costs, and boost conversion rates. It’s important to remember that what has worked in the past may not always continue to work. Many advertisers make the major mistake of setting up their campaign and never touching a single thing after the launch. What they don’t realize is consumer behaviors and search trends can change over time! If you do not adjust your campaigns based on the data coming in, it’s very likely you will have lackluster results. By staying proactive and updating your strategies, you can maximize the potential of your Google Ads campaign, do more with your budget, and get more conversions. 1. Maintaining Your Negative Keyword Lists One crucial element of Google Ads optimization is maintaining your negative keyword lists. Negative keywords play a vital role in reducing irrelevant clicks, which saves you money. Ideally, you will have a preliminary negative keyword list implemented when you first start your campaign. But there’s always room to add more keywords! Leverage Google’s search terms report to do your negative keyword maintenance. It provides insights into what search terms are triggering your ads. For example, you may discover that competitor-related search terms are driving up your costs and leading to few conversions. Add those competitors as negative keywords to avoid further wasted budget. Aim to review this report at least once a week. Some weeks you will have a few negative keywords to add and sometimes you won’t have any. That’s normal!  By adding these terms as negative keywords, you can ensure your ads are shown to the right audience, maximizing your budget’s efficiency 2. Dayparting Are your ads showing at the most optimal times of day? It’s important to consider when your target audience is most likely to search for your services or products. Selecting prime hours to display your ads can maximize your visibility and increase the chances of capturing qualified leads. This Google Ads optimization strategy is called dayparting. If you notice that clicks during after-hours aren’t turning into desired actions, it’s a clear sign that you need to make some adjustments to your schedule. Don’t waste any extra dollars on these clicks. If needed, you can also do negative bid adjustments for after hours to bid less during less optimal times of the day. This provides a flexible solution by allowing you to decrease your bids during certain hours while still maintaining some visibility. 3. Bid Device Adjustments Understanding how your target audience’s behavior and how they use different devices is another way to optimize your Google Ads campaign. A locksmith’s ideal customer is more likely to search on mobile devices, whereas someone looking for an implant specialist may use both desktop and mobile devices for research. By analyzing customer behavior and preferences, you can make well-informed decisions on adjusting your bids. If you’re not sure about the best device bids to set, it’s a good idea to closely monitor your data for 5-8 weeks. This time frame allows you to gather enough traffic and performance data to assess which devices are generating the most conversions. Just like with dayparting, negative bid adjustments can be a valuable tool when you notice low conversion rates on specific devices, like tablets 4. Improve Low Ad Quality Scores Improving your Ad Quality score is one of the best ways to optimize your Google Ads Campaign. Ad Quality Score is a metric in Google Ads that impacts both what you pay and your ad position. It measures the relevance and quality of your ads, keywords, and landing pages. A higher score leads to lower costs and better ad positions! Implementing a better campaign structure can help increase your score. Don’t overload your ad groups with too many keywords and ads. Google will think your ads are irrelevant and this will lead to a low CTR. Limit it to 2-3 ads per ad group, and don’t have more than 10 keywords in a single ad group. Your landing pages should contain your targeted keywords (this is why too many keywords in an ad group is a big problem), have a clear call-to-action, and have a seamless mobile and desktop experience. Ad copy should also appeal to the customer’s pain points and leverage relevant ad assets. Google factors in your estimated CTR when calculating your score. 5. Geo-Location Bid Adjustments Whether you’re targeting a wide area or specific locations, analyzing the performance of each location is another way to optimize your campaigns. If only 5 out of 20 targeted cities are converting, this means you are not allocating your budget efficiently. By identifying cities or regions that generate high conversions, you can minimize unnecessary spending in underperforming locations. As with many of the strategies already mentioned, you can increase bids or decrease bids as necessary. But you can only make informed decisions if you have enough data! Making changes based on assumptions isn’t always the best idea since it can derail your campaign’s momentum. 6. Review Your Smart Bidding Strategies Don’t make the mistake of never reviewing your bidding strategies. While your Ad Quality Score is important, so are your bids. If you’re currently using manual bidding, it’s important to ensure that your bids are competitive enough to stay competitive in the auction. With Smart Bidding, it’s critical that you don’t let Google take too much control. This results in

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Locksmith PPC: 5 Strategies for Success

PPC is a great way to get your business in front of the people who need you most. Unlike organic search marketing (SEO), PPC gives you greater control in when and where your ad appears in search engines. It also is quicker to get to the front of the page versus the slow and steady climb of SEO. While PPC can be a powerful tool to generate leads, it can be challenging for first-time advertisers. In this article, we will be sharing 5 strategies to help you generate more locksmith PPC leads through Google Ads. Watch my video on locksmith lead generation. Before You Get Started, Set The Right Budget! Before diving into your locksmith PPC campaigns, you need to have a realistic budget to set yourself up for success. It’s important to strike a balance. Spending too little may limit your reach and you won’t be able to gather enough data. And many advertisers try to avoid drastic overspending. To determine how much you should spend, consider your customer lifetime value and the cost-per-click (CPC) for your targeted keywords. Multiply your CPC by your daily click goal to see what your daily budget will be (aim to get 5-10 clicks per day!). This is a general rule of thumb for anyone looking to dip their toes into PPC for the first time. PPC Strategies for Locksmiths Strategy #1: Prioritize Intent And Location Based Keywords When it comes to locksmith PPC campaigns, you need to prioritize intent and location-based keywords. These are keywords that show that the searcher is actively looking for a locksmith immediately and in a specific area that you serve. Examples of these keywords are: Location-based 24/7 locksmith in Phoenix Locksmith in Phoenix Intent focused Locksmith open now Emergency locksmith If you are just targeting locksmith and using it as a broad match keyword, your ad will likely be shown for locksmith job postings and education which isn’t relevant for lead generation. Longer-tail keywords typically have lower competition and are a better way to make use of your budget. Strategy #2: Leverage Ad Assets To Make Ads More Compelling To make your locksmith PPC ads more compelling and engaging, you need to use ad assets effectively. Ad assets are additional “real estate” Google gives you to make your ads stand out to searchers. Three key ad extensions that can improve the click-through rate (CTR) of your locksmith PPC campaigns are: Call Extensions Structured Snippet  Extensions Callout Extensions. By including call extensions, you make it convenient for potential customers to call with just one click. This feature is especially valuable when people are in urgent need of a locksmith.  Structured Snippet  Extensions are great to share specific services you provide. As a locksmith, you can list that you do key fobs, building lockouts, car lockouts, and more. This can help increase the click-through-rate because searchers will immediately see if your services are relevant to them. Callout extensions can highlight important qualities that set your locksmith business apart from the competition. You can emphasize quick service, years of experience, 24/7 availability, or being a full-service locksmith. These extensions help reinforce your credibility and value proposition, compelling users to choose your locksmith services over others.  Strategy #3: Focus On Mobile Devices Focusing on mobile is a crucial strategy due to the nature of the locksmith business and the behavior of potential customers. Since people often find themselves locked out of their homes or cars while they’re out and about, it’s highly likely that they’ll be using their mobile phones to search for locksmith services. Capitalize on this behavior by prioritizing mobile advertising. In many cases, 95% of your leads should be coming from mobile devices. By allocating more of your budget and increasing impression share on mobile devices, you can effectively capture a larger share of leads. Experiment with call-only campaigns and bidding more on mobile devices. Build a landing page that is mobile-friendly, as this will provide a seamless user experience and increase the likelihood of conversions.  Strategy #4: Use Call Recordings To Evaluate Lead Quality Not enough advertisers utilize call recording to evaluate the leads generated via phone call. In an industry where mobile usage is extremely high, you need to understand what happens when a customer calls. Call recording can also uncover why your ads may be receiving a ton of calls, but no real sales. Short call durations may indicate that callers didn’t find the information or assistance they were seeking. If you have multiple team members are handling calls, listening to recorded calls can also reveal potential issues in the sales process or customer interaction. On the flip side, call recordings can also reveal what you are doing well. You can share this information to help increase the conversion rate and increase sales. Make sure to check call recording laws in your state before implementing call tracking and recording. States like California, Delaware, and Florida are two-party consent states, which means all parties involved in the conversation must agree to be recorded. Strategy #5: A/B Test Your Ad Copy By conducting A/B tests, you can experiment with different call-to-action (CTA) phrases or unique selling propositions (USPs) to see which ones generate better response rates and conversions. For example, this can be pinning that you are a 24/7 locksmith vs a CTA like Call Now! A/B testing can extend to your landing pages. Testing different elements, such as layout changes or different forms of social proof, can provide insights as to what changes are driving more conversions. One important thing to remember when A/B testing is testing one element at a time to accurately understand what is working and what isn’t. If you make too many changes, your data cannot accurately tell you what is causing the increase or decrease in conversions.  Closing Thoughts on PPC for Locksmiths By using these strategies, you can start your locksmith PPC campaign on the right foot. One important thing to remember about PPC is that it is not

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Google Ads Bidding Strategies: Everything You Need to Know

When people think of what makes a Google Ads campaign successful, most think about ad copy, keyword selection, and landing page development. However, your Google Ads bidding strategy is just as important. How much you bid and the bid strategy you select will have a large influence on when your ads will be shown and how much you’ll be paying. In this article, we’ll go over how bidding works in the Google Ads search network and the different types of bidding strategies. How Google Ads Bidding Works Before we dive into bidding strategies, let’s go over how bidding works in Google Ads. Google is “auctioning” its ad space on its search engine results page and advertisers have to put in a bid in order for an ad to be seen. An auction happens every time a user conducts a search. However, Google is taking into account more than just your bid price. It will take a look at: Max bid price: This is the maximum amount you are willing to pay for someone to click on your ad. Ad quality score: Google will analyze your landing page experience and ad copy to estimate your expected click-through rate. As an advertiser, your goal is to get a high quality score for a higher chance of landing the top spot. Impact of ad assets: These are assets like sitelinks, call-out extensions, call extensions, and structured snippets. Ad Rank: Value that Google uses to determine where your ad is shown on the page compared to competing ads. Ad context: Google will look at your ad and how it fits in the context of the searcher’s location, time of search, device, and other signals. Due to all of these factors, offering the highest bid isn’t always going to get you the highest spot. And this is a good thing! A carefully crafted campaign will end up saving you more money than overspending on clicks and having infinite budget. Should You Trust Google Ads Smart Bidding? Smart bidding is a hot topic amongst advertisers in the PPC industry. These are bid strategies that leverage Google’s AI and machine learning to optimize and set bid prices based on your campaign goals. In contrast, manual bidding is where you’ll be setting the bid price for each keyword without Google’s help. Automation sounds great, doesn’t it? However, you need to proceed with caution when it comes to Smart Bidding. Depending on your industry’s average CPC and the strategy you choose, Google can actually waste a lot of your budget. Automated strategies may not be the best choice for every business, especially advertisers with smaller, more limited budgets. You need to make sure specific limits are set to not waste money, but with enough wiggle room to give your campaign time to collect enough data. If your account structure isn’t too large and it’s organized properly, you should start with manual bidding. Smart Bidding can be a great option for more complex accounts, but you need to keep your risk tolerance in mind. Automated strategies can cause disturbances in your account if you aren’t watching carefully and can take a few weeks to get dialed in. Types of Google Ads Bid Strategies Manual CPC Bidding This is a strategy where you are setting your own maximum CPC for ads – no artificial intelligence involved. Manual CPC offers a lot more control and less budget waste. If you are a small business, this is the strategy you want to start with and most likely will stick with. However, manual CPC requires a lot of oversight. You are going into the account and setting the bids one by one for each keyword. If your account has a large number of keywords, you may be better off using an automated strategy.  Target CPA (cost-per-acquisition) Target CPA is a strategy where you are aiming for a specific CPA number and Google will adjust bids in real-time to meet this goal. You need to have some conversion data in order for Google to make proper decisions and bid adjustments. It’s recommended to have at least 15 conversions in the last 30 days (per campaign) in order to give this bid strategy enough data to learn. Many advertisers make the common mistake of setting too low of a target CPA. This will cause your performance to tank because Google can’t meet your CPA requirement, thus limiting your reach. Make sure you keep your CPA value reasonable and realistic to make Target CPA work. Maximize Conversions This strategy is meant to drive the maximum number of conversions given your daily budget. Since it’s a Smart Bidding strategy, this means Google will adjust the bids to hit that maximum number. Use Maximize Conversions when you have been running your campaign manually for at least 45 days and if you have a larger budget of at least $5,000 per month. Monitor your account like a hawk since Max Conversions can drive up your CPC. It can even double or triple your average CPC (if you were on manual before) in order to get the max conversions, rustling in you running out of your budget very early on in the month. To combat extremely high CPCs in this automated bid strategy, you can set a bid limit that Google cannot exceed. Double-check your conversion tracking before implementing this strategy. The last thing you want is to count page views as a conversion. Maximize Clicks Maximize Clicks is exactly what it sounds like. Google will adjust your bids to achieve the maximum number of clicks given your daily budget. This is a great option if you are trying to drive more traffic and click volume, but reconsider this strategy if your CPC is super high. It’s also best to put a max click bid limit in order to not waste money. Many advertisers with large, enterprise-level accounts and little manpower to implement manual bidding will implement Maximize Click.  Enhanced CPC (eCPC) eCPC is a “hybrid” type of Google Ads

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Google Ads Budget: How Much Should Your Business Spend?

Wondering how much you should budget for your Google Ads campaigns? Your Google Ads budget can dictate your success. Spend too little and your ads may never generate any clicks or impressions. However, on the flip side, many advertisers are concerned with overspending on campaigns. In this article, we’ll go over the ins and outs of Google Ads budgeting and how to forecast your budget. How Budgeting Works in Google Ads In Google Ads, you cannot set a maximum spend for the month. How much you spend is determined by your average daily budget, which can be changed at any time. If you are not looking at your account closely, you can easily go over your predetermined budget and Google can end up spending up to 2X your daily budget on any particular day. This also means you won’t be spending the exact same amount every day. It’s important to have some wiggle room in your budget and to not “set it and forget it” when it comes to your ads campaign. You’ll need to have a proper budget pacing strategy to make sure you make up for days where there isn’t as much demand vs days where there’s lots of it. It’s all a balancing act when it comes to budget pacing. Big Picture Answer: Spend Enough to Collect Data Since Google Ads is an auction-based platform, the cost will depend on the keywords you plan to bid on. This can ultimately be impacted by industry, trends, and how well your ads are structured. Remember, you need to spend enough to gather data and get eyeballs on your campaign. Penny-pinching and being too conservative can result in slow data collection and slow results. This does not mean your campaigns are doomed, but it will just take a long time to get to your destination because you are limiting your ad budget. Don’t waste your time on ads unless you can supply a sufficient monthly ad budget to test and learn. A general rule of thumb for a local business targeting at least 10-15 miles radius around its location, expect to budget no less than $2,000 per month. Some businesses may be able to get away with a smaller budget due to less competition, but that will depend on your average cost per click which is mostly determined by competition.  Consider the Industry and Location You Are In The cost-per-click (CPC) for keywords will vary by industry. Some industries will be more competitive than others. For example, keywords related to bankruptcy law are highly competitive and come with a high CPC. A few other industries with high CPC (range of $20+ per click) are: Insurance Home improvement Medical spas and aesthetics Financial services Research industry benchmarks and average conversion rates to gain a better understanding of what to expect, so you can set realistic budget expectations. In addition to industry, your location has a huge impact on CPC. Many metropolitan areas often have higher CPC than rural areas which typically have less competition. What a dentist will spend on Google Ads in Los Angeles is going to look a lot different than a dentist in rural Iowa. Using CPC to Figure Out How Much to Do for Daily Budget This is a great starting point if you are brand new to Google Ads or need to revise your budget plans. Look at the estimated CPC for the keywords you want to target. How much is the average CPC? Let’s say your average CPC for the geography you want to target is $10 per click. You should aim for at least 5-10 clicks per day (at the minimum) to collect enough data to make lead generation worthwhile. Low-end estimate: If you spend $50 per day x 30 days so that would be a total of $1,500 ad budget per month. High-end estimate: If you spend $100 per day x 30 days so that would be a total of $3,000 per month. To see 5-10 clicks per day and gather enough data, you need to budget $1,500 to $3,000 per month in ad spend. Budget Maintenance for Established Campaigns Are your campaigns running and performing at a high level but you are unsure of what to do next? Established campaigns need a flexible budget. You still want to allocate 70-80% of your budget to your campaigns and strategies that have consistently generated results. Think of these campaigns as your “cash cows”. The rest of the budget should be used to test new keywords, opportunities, and strategies that expand your reach and help you stay ahead of the competition. Again, consider the CPC and bid prices when you start experimenting so you can set the appropriate daily budget. Does Google Ads Make Sense for Your Business? If you are new to Google Ads, you should consider investing right out of the gate instead of slowly increasing a small budget. Many small businesses will start with a few hundred dollars and if the campaign does well, they will invest more. However, this approach essentially shoots you in the foot because you aren’t spending enough to be competitive and to collect data to make the best decisions about your business. Think of this like driving a car on a nearly empty tank thinking that if it can take you far enough, you will be able to refill. You won’t be able to go far on an empty tank. However, if you cannot even consider a $2,000 monthly ad spend, then Google Ads is not the right channel to invest in. You also need to factor in your customer lifetime value (CLV). Low CLV results in a return-on-investment loss. A Final Word on Google Ads Budgets Your Google Ads budget will depend on your targeted keywords, competition, and geographic area. But you need to spend enough to collect data and account for the fluctuations in daily spend. This means starting with a budget of around $2,000 and being flexible with that number. Michelle KopMichelle Kop

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Top Reasons Why Your Google Ads Are Not Converting

Are your Google Ads seeing little to no conversions? While it’s tempting to give up on your campaign completely, don’t do that quite yet. Many advertisers face common hurdles and issues when it comes to generating more conversions. In this article, we’ll take a look at the most common reasons why a Google Ads campaign is not converting and what you can do to fix it. 1. Insufficient Budget If your Google Ads are not converting, it could be because you need to increase your budget. Remember, you have to spend money to make money. Many advertisers make the mistake of restricting their budget to a point where their ads are not competitive. If your budget runs out, Google will not show you ads when your ideal customers are looking for the product or services you provide. If you’re facing the dreaded “limited by budget” issue on your account, it’s time to take action.  How to solve: Increase your daily budget or increase your bids. Use the Google Keyword Planner to see what the Top of the Page bid is. It will give you low and high range bidding prices, which help you determine the sweet spot. You can also look at the average CPC and multiply by that how many clicks you want to get per day (5-10+ is the sweet spot) to determine your daily budget. 2. Poor Account Structure One common culprit of low Google Ads conversions is poor account structure. Many new advertisers, especially DIYers, are victims of this. Poor account structure leads to a low ad relevancy score. This means Google will be hesitant to serve your ad and then you’ll have to bid more for a top spot! Avoid cramming many keywords into one ad group or a surplus of ads vying for attention. It’s like a chaotic party where everyone’s talking over each other. The problem with this setup is that your keywords end up competing against each other. How to solve this issue: Limit the number of keywords and ads in your ad groups and campaigns. Keep it tidy with 2-3 ads per ad group, and don’t go overboard with more than 10 keywords in a single ad group. For campaigns, limit yourself to 7-10 ad groups.  Let’s take a quick peek at a good account structure example. One campaign is focused on treatment keywords while the other is focused on locations. From there, we group the keywords based on similarities rather than putting them all in one ad group.  3. Not Targeting the Right Keywords You may find yourself in one of two common situations. Targeting too many low-intent, broad-match keywords that cast a wide net but bring in irrelevant traffic Focusing too much on long-tail, high-intent keywords that have zero searches.  Keyword selection is a critical part of your campaign and may take a little more thought than you may think. Choosing the wrong keywords can cost you a lot of money and time. How to solve this issue: Take a second look at your keywords. This means closely evaluating keywords that aren’t performing well. How much monthly search volume does it have? What search terms are triggering your ads to appear? You may have to conduct additional keyword research to find better options that align with your target audience’s intent. Ideally, you’ll want to select keywords with at least 20 searches per month. Consider pausing certain keywords that aren’t delivering results and reallocate your budget to ones that show promise. 4. Your Campaign is Brand New Excited to see conversions ASAP? That’s not the right expectation to have with a brand new Google Ads campaign. Many new advertisers make the mistake of thinking conversions will come overnight.  In fact, it will take at least 45 days to see some actionable results. Google Ads campaigns need time to gather data and momentum. While you wait for those conversions, you actually need to focus on reviewing other data in your campaign. How to fix this issue: Give your campaign more time!  Track your impressions and clicks. Review your search terms. Wait at least 45 days before making additional big adjustments. 5. Ad Copy Needs Work If you’re seeing plenty of impressions but limited to no clicks, it’s time to assess your ad copy.  Limited to no clicks mean your ad isn’t resonating with searchers. Users are not excited to sign up for your services or reach out to your business.  Luckily, this is an issue that can be fixed easily. You’ll want to incorporate your unique selling points and address customer pain points. How to solve this issue: Re-write your ad copy and test it. Your ad needs to resonate with your target audience by speaking directly to their needs and desires. Include the keyword you’re targeting in your ad copy to boost your ad’s quality score. Ideally, it should be in the first headline Stuck on what to say? Start by analyzing what your competitors are doing. Use AI tools like ChatGPT to generate ideas based on your unique selling points and customer pain points. Closing Thoughts Your campaign may have more than one issue, so go through each of the common issues in this article carefully to see why your Google Ads are not converting. Remember, it’s a continuous process of testing, optimizing, and refining to achieve better results.  If you continue to have issues with your ads, reach out to Level 28 Media for a discovery call and an audit of your Google Ads account. Michelle KopMichelle Kop is a marketing consultant and award-winning pay-per-click marketing strategist. She has over 8 years of professional paid advertising experience in Google and Microsoft Ads, with a specialization in lead generation for B2B and B2C companies. After working in corporate marketing with Fortune Global 500 Brands like Toyota and BP, Michelle founded Level 28 Media, a lead generation micro-agency for small to medium businesses. www.level28media.com

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Orthodontist PPC Lead Generation: What You Need to Know

Many orthodontist practices are interested in launching a pay-per-click (PPC) campaign to attract new patients, but it can often be intimidating to get started. Setting up your orthodontist PPC campaign for success requires a strategic approach. In this article, we will share five PPC strategies that will put your practice in front of the right searchers and convert them into patients! What is Orthodontist PPC Lead Generation?  Pay-per-click marketing is a digital marketing strategy where you pay a fee to the advertising platform every time your ads are clicked on. You will target specific keywords, like orthodontist near me, and bid on the keyword to have your ad shown online.  It’s a strategy used to generate more new inquiries for any business, including orthodontists. How much you bid on your keywords and ad relevance will factor into how well your PPC ad performs. Ad relevance includes things like account structure, how compelling your ad copy is, and if the ad is relevant to the search term someone uses. Strategies to Improve Your Orthodontist PPC Performance   1. Understand Your Ideal Customer Profile Many advertisers are always eager to get their campaigns launched. But a big mistake is that they do not establish an ideal customer profile. This is critical to ensure your ad reaches and resonates with the correct audience. As an orthodontist, you need to ask yourself: who is my ideal patient? And what are the traits of these patients? Obviously, the ideal patient is looking to get their teeth straightened. But are the patients that are reaching out to you single, unmarried adults? Or are they parents of kids who need an orthodontic treatment? Are these patients paying out of pocket or with insurance? Does your ideal customer look for a specific orthodontist treatment? Or are they looking for a consultation? You’ll also want to consider how far the ideal customer is willing to drive to see you. These can help with setting your geographic boundaries. By establishing an ideal customer profile, you will have an easier time selecting the right keywords and writing compelling ad copy. 2. Select Your Keywords Carefully Once you have established your ideal customer profile, you need to target the right keywords. For example, you should consider treatment-based keywords like Invisalign near me or clear aligners near me if that’s something you specialize in and need to be found for. Location-based keywords are great ones to choose because they will be a keyword typically used by someone actively searching for an orthodontist. Examples are keywords like orthodontist in los angeles or los angeles orthodontist practice. You can also select keywords that are patient-based. This could be terms that include insurances you accept or keywords geared towards teens rather than adults.  A few things you want to keep in mind when selecting keywords: Keyword search volume: few monthly searches will result in limited reach! Broad intent: keywords that are too broad can cost you a lot of money because there will be too many irrelevant clicks to your ads. Examples of this are dentist in Los Angeles – dentist is too broad and someone may just be looking for a cleaning rather than an orthodontist. Competition level: competitive keywords will require more budget. Google Keyword Planner will let you know which keywords are high, medium, or low competition. 3.  Craft Compelling Ad Copy Boring, irrelevant ad copy means fewer clicks on your ads. You don’t want that, right? This is why you need to think about your unique selling propositions. These are things that differentiate you from other practices in the area. Do you speak Spanish? Are you the only practice that offers weekend appointments? Mention that in your ad! Leverage offers where you can. Include new patient specials, free consultations, and financing options in your ad copy.  If you are a cash-based practice, it’s absolutely critical that you mention this off the bat in your ad copy. Or else you will receive patient inquiries that won’t convert because these are patients looking to use insurance. 4. A/B Test Where Possible A/B testing is critical to high-performing campaigns and to increase conversion rates. Many advertisers make the mistake of not continuing to test things once a campaign has been launched. Remember your unique selling propositions? You can A/B test one offer versus the other. For example, mention only the new patient special vs a certain amount off the treatment. You can also test different call-to-actions. A/B testing can be used in your landing page and your Google ads copy. However, you need to remember two things when conducting testing: Test one thing at a time. You won’t know which variable impacted the results if you test multiple variables. Give plenty of time to collect data. Let your ad run for at least 3-4 weeks. Don’t make the mistake of running it for two days and ending the test. 5. Create a High-Converting Landing Page Getting prospective patients to click on your ad is only half the battle. Now, you need to get them to inquire about your services. This is where building an effective landing page comes in. As an orthodontist, it’s essential that you share before/after pictures! Potential patients want to see what work you have accomplished and the final result. If you have had very complex cases with great results, those are the most ideal to share! However, ensure you get your patient’s written permission before posting any photos. Other things that you include on your landing page: Customer reviews – Include any 5-star online reviews that you have! It builds credibility. Address pain points in the ad copy – Examples are patients wanting a better smile and an improved bite. These will push patients to reach out to you faster. Have prominent call-to-actions (CTAs) – Include a phone number and form where prospective patients can call you.  Share your credentials – Do you have over 10 years of experience? Did you complete a prestigious residency? Include it in your landing

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How to Select PPC Keywords

Selecting the right keywords is crucial for the success of your Pay-Per-Click (PPC) campaigns. You can reach your desired audience and generate valuable leads by targeting the appropriate keywords. However, it can be an intimidating part of the PPC campaign setup process. In this article, we will discuss the importance of keyword selection and share tips on how to choose the most effective keywords. Before You Get Started with Selecting Keywords… It’s critical that you do your homework before jumping into keyword selection. Do you understand your business goals and ideal customer profile? This information will anchor your entire PPC campaign. You also need to understand what you are trying to achieve through your campaign. Keywords for brand awareness will differ from keywords geared for lead generation. Are you looking to get your brand out to the masses? Or are you looking to attract customers who are looking for a specific service that you offer? If you understand who you are trying to reach and your end goal, it will make the keyword selection process less complicated and overall less overwhelming. What Makes a Good Keyword? There are hundreds upon hundreds of keywords you can choose from. But you’ll want to consider a few criteria before adding these keywords to your campaign. Decent search volume: if no one is searching for your keyword, then your ad will not be served. That’s why it’s critical to choose keywords with at least a minimum of 50 searches per month. Anything less will yield you low volume and minimal results. Appropriate keyword intent: Depending on your campaign goals, you’ll want to select keywords with the right intent that aligns with what your audience is looking for. For example, keywords like residential roofing contractor near me indicate that the searcher is ready for an estimate and consultation for their property. Shorter keywords like roofer or home roofing may be too broad and may attract people still researching (still not quite ready to buy). Competition level: Highly competitive keywords will cost you more money. It’s important to balance the level of competition with search volume and intent to find the right keywords for your budget. If highly competitive keywords are the most relevant to your campaign, then you’ll need to take another look at your budget and see if it’s enough. How to Select Keywords for PPC Once you establish your business goals and ideal customer profile, it’s time to select your keywords. There are a few different strategies and tools that you can use, some have more advantages than others. Ask Your Potential Customers Directly Not sure what search queries people are using to find your business? Ask your customers directly! This is especially easy if you have a brick-and-mortar business or are a service-based business like a residential roofing or locksmith company. For customers that found you via search, ask what they typed in. The answers might surprise you! If you are a business that is 100% online, it’s worthwhile to send out a survey to previous customers to learn more about their purchasing behavior. Tools like SurveyMonkey can help you quickly gather and analyze the data. Google Keyword Planner This is one of the most popular keyword research tools out there. It comes with the Google Ads platform and it’s 100% free! There are no usage limits or expensive upgrades. Google Keyword Planners provides search volume data and additional keyword ideas and suggestions. It also gives you the ability to forecast the performance based on keywords you have chosen. Be aware that thehe search volume provided isn’t always 100% accurate and it’s based purely on Google’s search engine. If you are looking to do Microsoft Bing ads, then it’s best to use their keyword research tool. 3rd Party Alternatives to Select PPC Keywords If you want a more robust alternative to Google Keyword Planner, then you can check out Semrush, Spyfu, or Ahrefs. These are more advanced alternatives and can be used for both PPC and SEO. For example, Semrush can share what keywords trigger competitor products to show up in Google Shopping results. It can also share organic ranking results. With Spyfu, it can provide more information on every keyword your competitor has bought on Google Ads along with every organic rank and ad variation. However, these 3rd party alternatives can be a lot more expensive depending on what features you need. You also need to keep in mind that the information may not be 100% accurate. Google Auto Suggest Google Auto Suggest is a great tool for showing popular variations of a keyword. And the best part? It’s another free tool! All you need to do is type in the keyword you’d like variations for in Google’s search bar. Google will then show you variations and other keyword ideas based on what both users and Google finds relevant. This can be helpful when you first start your campaign or if you are looking to expand your reach and improve performance with an established campaign. Look at Competitor Websites (that have good SEO) This is more of an advanced strategy, but there is a lot that you can unlock by scoping out a competitor’s website that has good SEO rankings You’ll be able to see the keyword themes they may be ranking for to give you ideas of what keywords you may want to bid on within PPC. You could be missing out on keywords you didn’t think of. Additionally, you can view their page source and see what keywords they’re trying to rank for as well. Just make sure any new keywords you select align with your campaign goals and ideal customer profile. Selecting PPC Keywords Doesn’t Have to Be Intimidating Remember, you don’t have to start out with over 50 keywords. Selecting keywords should be based on your PPC goals and fit within your monthly budget. You also don’t need to worry about keyword misspellings either because Google catches them in with their close variants. Also, you aren’t

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PPC Maintenance Tasks: 6 Ways to Improve Overall Performance

Great, you’ve launched your campaign – so what’s next? If you don’t have a list of maintenance activities then your PPC campaign will fall by the wayside. Many advertisers make the mistake of setting up their campaign and forgetting about it. Maintenance is just as a big part of your success as the setup when it comes to PPC. You never want to take your “foot off the gas” for your PPC campaign. In this blog, we will discuss exactly why maintenance is important and go over six things that you need to add to your PPC maintenance checklist. Why is PPC Maintenance Important? Routine PPC tasks help you stay in tune with what is going on in your account. Remember, your account isn’t static. Keywords trends are always changing, Google is always making updates to its ads platform, and competitors are continuously adjusting their ads. New competitors will often enter the picture weeks or months after you started your campaign! Maintenance is part of the ongoing optimization process to improve your performance. It shouldn’t be time-consuming either. But you have to know what you need to look for and have your checklist handy. 6 PPC Maintenance Tasks for Success #1 Check for underperforming keywords Some keywords that have been active since the first day of your campaign may not be performing well now. Look out for keywords that are driving up your budget and are not producing any quality conversions. You can pause those keywords and use that money on higher-performing keywords or shift the budget to an entirely different ad group. You don’t want to make these changes blindly. Look at the data. Is the cost-per-click CPC up? Are the clicks low? Some metrics that you want to check are the CPC, overall clicks, impressions, or cost. If these changed over time, is it due to seasonality? Or is the landscape changing? #2 Conduct additional keyword research Many people overlook ongoing research and only focus on that at the beginning of the campaign. Seasonality and trend changes can affect your campaign – there may be better or new keywords that you can test out! This is a task that can be completed on a quarterly basis. Use tools such as SEMrush, Google Trends,  or Google’s keyword planner to view trend changes. It can also be helpful to survey your customers to better understand how they search. They may be using terms that are not currently covered by your current campaign. #3 Continue to build out your negative keyword list Noticing that your ads are showing up for irrelevant keywords and it’s costing you a big chunk of your budget? Then it’s time to start building up your negative keyword list and continue maintaining it. Since Google’s keyword match type updates, it’s becoming more important to keep an eye out for new negative keywords you can add. Phrase match tends to act more like a broad match modifier of the day’s past. And now exact match isn’t quite as exact as it used to be. To build out your list, your search terms reports will be your best friend. It will show exactly which of your ads are showing up for which search terms. You should look at the report on a weekly or biweekly basis.  This doesn’t mean you’ll always have a negative keyword to add, but it’s good to get into the habit of looking. If months have gone by, you probably already spent too much money on irrelevant clicks.  Building this list can also help you increase your ad quality scores which saves money in the long run. #4 Review the lead quality and conversion data If you are pouring time and money into PPC ads, then you want to make sure these are high-quality conversions. A common complaint from inexperienced PPC advertisers is that they aren’t seeing leads. This is often due to poor conversion tracking or they aren’t thoroughly looking at the leads that are coming in. For example, let’s say you haven’t seen any quality calls coming through even though your PPC account indicates that you have gotten 5 calls in the last week. It’s time to look at your call tracking data. Are these genuine calls that are coming in? Or is your staff dropping the ball on converting these calls into actual leads? Are people confused about what they are calling about? If you are tracking form submissions, then you want to ensure these prospects are inquiring about the right services. Are they ready to buy? Or are they price-shopping? Gathering this info can help you adjust your strategy. This can be bidding on more affluent searchers, adjusting your geographic area, or even making edits to your ad copy! Checking your lead quality gives you greater insight into if there’s any friction in the customer purchasing journey. #5 Review your key performance metrics By reviewing your data on a daily or weekly basis, you can see what is working and what needs to be optimized. Some common metrics to review are the number of clicks, click-through-rate (CTR) percentage, CPC, and conversion data. However, the metrics that are important will depend on your PPC goals. Metrics for a brand awareness campaign will be a lot different than one focused on generating phone calls. If you are A/B testing (or first launching your campaign), give your ad enough time to collect the data and then compare the changes. #6 Keep track of your daily budget Budgets are not fixed, so you can easily go over your budget if you aren’t careful. Google can spend up to 2X your daily budget if you don’t watch it! These tasks should be completed on a weekly basis. Look at metrics by day and device to see if you should be allocating your budget elsewhere. For example, your ads are generating more traffic on certain days, then shift your budget to those days. Or if you see that cost is increasing on tablet devices and there

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The 2023 Guide to Google Ads Keyword Match Types

Are your ads appearing for irrelevant search terms? If so, you might not be using the right keyword match types. By using the right keyword match types, you can increase the likelihood of your ads reaching the right customers who are actively seeking your services. Keyword match types can be confusing to new advertisers. And Google has made many changes to it since first launching its ads platform. In this article, we will discuss the different keyword match types, examples, and why it’s critical to understand how to use each in your campaign. Why Should You Care About Keyword Match Types? Understanding the different keyword match types is essential to your PPC advertising success. Keyword match types give you greater control over your campaign. It also helps you save money, so your precious ad budget isn’t spent on irrelevant clicks. In addition, making sure your ads are more relevant to the right keywords results in a higher Quality Score. More relevant ads usually lead to a lower cost-per-click. This means you need to use the right combination of match types across your ad groups and campaigns in order to avoid your keywords competing against each other. What Are Keyword Match Types? As of 2023, there are three match types that you can choose in Google Ads: broad, phrase, and exact match. Broad Match This is the default match type in the ad platform. Theoretically, you can reach the widest audience with this match type since your ad will be eligible to appear whenever the user’s search term contains any word in your keyword, in any order, and any other words relating to your keyword (typically synonyms). For example, let’s say you apply broad match to bankruptcy lawyer. Your ad could be eligible for search queries such as bankruptcy law books, pro bono bankruptcy attorney, student loan lawyers, and creditor lawyer. This isn’t a favored keyword match type by Google Ads experts for a reason. Broad match can get your ads lots of clicks, but likely won’t be the right ones and it’ll cause your budget to be quickly wasted.  In order to combat this, you can create a negative keyword list to eliminate irrelevant searches. However, other match types can get the job done with a smaller negative keyword list. Phrase Match With phrase match, your ads will show search queries that contain your keyword phrase. This could be the exact phrase, synonyms, plurals, or similar variants. In the Google Ads platform, it’s denoted by using quotation marks. Let’s continue with the “bankruptcy lawyer” keyword as an example. If phrase match is applied, then your ad can appear for search queries like bankruptcy lawyer near me, bankruptcy attorney in los angeles, the best bankruptcy lawyer, bankruptcy law practices. This match type allows you to be a bit more specific and filter out some of those extremely irrelevant terms that broad match can trigger. It’ll also catch those queries that you may not have thought of, but your ideal customer still uses. If you notice that your ads are still appearing for irrelevant search queries, you can build out a negative keyword list to avoid additional wasted spend. Exact Match This is the specific and restrictive match type and is denoted with the usage of brackets. When Google originally started their platform, exact match keyword types would only show up if the search query exactly matched the keyword. For example, if you applied exact match to the term [bankruptcy lawyer], then your ad would show up for that term only. However, exact match isn’t as “exact” as it used to be! In 2023, Google made updates to exact match type keywords. Now your ad would show up if there are slight variations such as misspellings, singular forms, plural forms, or abbreviations. Let’s take another look at the keyword bankruptcy lawyer if it were used as an exact keyword match type. It would show up for terms such as lawyers for bankruptcy, bankruptcy lawyers, and banruptkcy lawyer. Exact match is a great option if your cost-per-click (CPC) is high and you are in an extremely competitive location or industry. Greater control means your ad budget is spent on clicks that matter.  However, you may not get as many impressions due the restrictive nature of exact match. Keywords with low search volume are the most affected by this. Closing Thoughts on Keyword Match Types As you determine what match types to use in your campaign, you will need to consider the CPC for keywords, the number of competitors you have, and your account structure. Some advertisers like to start out with exact keyword match types and slowly use phrase match types as they continue to monitor the performance. Everyone’s goals are different, so selecting a cookie-cutter approach won’t work. Review your data weekly. Then, make adjustments over time to find success with your Google Ads lead generation campaign. Michelle KopMichelle Kop is a marketing consultant and award-winning pay-per-click marketing strategist. She has over 8 years of professional paid advertising experience in Google and Microsoft Ads, with a specialization in lead generation for B2B and B2C companies. After working in corporate marketing with Fortune Global 500 Brands like Toyota and BP, Michelle founded Level 28 Media, a lead generation micro-agency for small to medium businesses. www.level28media.com

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The Complete Guide to Negative Keywords in PPC 

While many businesses focus on keywords they want to target within their Google Ads campaigns, it’s equally important to think about what keywords you don’t want your ads to appear for. These are called negative keywords. Having a running list of negative keywords is key to helping you save money, increase your click-through rates, and best of all improve leads and lead quality! In this blog, you will learn what negative keywords are and how you can use them to improve your Google Ads campaign performance. What Are Negative Keywords? Negative keywords are keywords that you can exclude from your Google Ads campaign. These are terms that you don’t want your ads to appear for. For example, if you are a commercial roofer serving only businesses, then you’d want to exclude terms like “residential roofing” because you don’t want to attract prospects you cannot service. Without negative keywords on your campaign, this could result in more irrelevant clicks that you have to pay for which will ultimately drain your budget! Similar to how you select your targeted keywords, negative keywords can either be broad, phrase, or exact match. Additionally, negative keywords can be applied at the account level, campaign level, or ad group level.  Importance of Using Negative Keywords in a PPC Campaign Implementing a negative keyword list can help your campaigns generate a higher click-through rate (CTR) and better quality leads. The more targeted your ads are, the higher chance that someone will click through to convert into a qualified lead.  In addition, more clicks and impressions from the wrong searchers can cost you a lot of money! If you are in an industry that has a high cost per click (for example: legal or healthcare), useless clicks will drain your budget quickly. You don’t want a poor ROI, right? With greater control over your campaign’s visibility to targeted searchers, you can increase conversion rates and get a better return on your ad budget investment! What Are the Different Types of Negative Keywords? Negative broad match – If you use negative broad match, then your ad will not show for any of the terms that are in the search term. This includes the words being in a completely different order. However, if a search term contains some of the terms in your negative keyword, then it can still possibly show. For example, let’s look at scenarios if you were to use jobs as a negative broad match term for your bankruptcy lawyer ad campaign. Negative phrase match – This is a case where your ad won’t show if the search contains the exact keyword terms in the specified order. If there are extra words around the term, your ad can still show. In this example, let’s assume you use the term family lawyer as a negative phrase match keyword. Negative exact match – You would use this type of negative keyword if you do not want your ad to show for the exact keyword terms, in the specified order, and without extra words. This is the most strict and specific way to use a negative keyword. This is a good way to eliminate clicks and impressions for people who aren’t ready to buy or conducting general research. However, you have to be careful as you can potentially eliminate too many searches. Let’s take a look if your negative exact match keyword is bankruptcy lawyer How to Build a Negative Keyword List As mentioned before, building the right negative keyword list can save you money and improve your campaign performance. However, going overboard with your selection can reduce your ad reach! This means fewer eyeballs on your ads. This is fine as long as your goal is not just reach but leads. You want to get the most targeted searches as possible! Think Carefully About Your Terms You don’t want to wait for your ad to appear for irrelevant terms and then have to add those keywords to your negative keyword list. Ideally, you’ll want to be proactive in building the list. Start by thinking about the search terms that you do not want your ads to show up for. For example, if you are a high-end architecture firm then you will want to add keywords such as cheap and affordable to your negative keyword list. You do not want to be serving search ads to people who do not represent your ideal customer profile. You also want to think about whether these terms should be account level or campaign level. Adding cheap and affordable architecture firm to an account level will make sense for you if you never want to appear for those terms across your account. If you specialize in different styles of architecture, then it will make more sense to add those styles on a campaign level so your ads are not competing against each other. Look At What People Are Searching for to Find Your Ads As part of your campaign upkeep and optimization process, you should be actively looking at the search terms that people are using to find your ads on a regular basis. You can check this by going to Keywords and then clicking on Search Terms. If you see a term associated with high CTR, low conversion rates, and the term is irrelevant, it’s time to add the keyword to your negative keyword list! For example, this could be a person searching for government-sponsored in-home care services and your ad shows up. If your in-home care business does not take insurance and is cash-based, then you are spending money on irrelevant clicks. Negative keyword selection doesn’t have to be intimidating if you understand your business goals and have a clearly defined ideal customer profile. This will drive your negative keyword strategy along with your entire PPC strategy. Closing Thoughts Negative keywords are often an afterthought, but they should never be. Remember, the point of PPC is to put your company in front of the right searchers at the right time. The

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