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Why Your Google Ads Are Not Generating Leads

Why Your Google Ads Are Not Generating Leads

You spent time, money, and a ton of effort on your Google Ads PPC campaign, but it’s not generating the number of leads you thought it would. Are you thinking about turning everything off? Hold on – not so fast! There could be a few factors at play as to why your campaign isn’t performing. Before you turn off your campaign and give up on PPC completely, let’s look at common reasons for poor ad performance: 1. Your Budget is Restricted Budget is one of the most common reasons for poor performance. Many want to spend as little as possible on their ads for maximum return. However, a restrictive budget can hurt you in the long run. Think of it like driving a car with one foot on the gas and one foot on the brake every few seconds. You may be moving, but progressing VERY slowly. Bid prices on keywords can vary depending on the competition, so if your budget is too low or restricted, your ads will not get the visibility and impression share they should to get results. Your ads might be perfectly designed, but spending more budget may be the easy fix to solve your issue. One metric you can look at to measure if you need to spend more is Search lost IS (budget). This is the percentage of time your ad didn’t appear to searchers due to budget constraints. If it says 80%, then 80% of searches match your keywords, but your ad did not appear.  Having a flexible budget and considering your cost per conversion is recommended.  2. Your Ad Quality Score Let’s say you have a sizable budget and are spending a few thousand per month. However, your Google Ads are still not generating leads. Consider checking your Ad Quality score! Ad Quality Score measures your ad’s search relevance and user experience when looking at your ads. When calculating your ad quality, Google will take your ad copy, landing page experience, and potential click-through rate.  What’s the consequence of a lower ad quality score? Higher cost per click Low visibility Fewer clicks and conversions To improve your ad quality score, make sure you are writing persuasive ad copy, targeting relevant keywords, and following landing page best practices. 3. Conversion Tracking is Not Set Up Correctly Many people forget to double-check their conversion tracking. Your ads might perform great, but your ad tracking is probably telling a different story. Conversion tracking helps you accurately measure the effectiveness of your Google ads campaign. It can track user actions on your landing page or website. This could mean tracking calls or form submissions made through your ad. If your tracking is not set up correctly, your ads might have received more conversions than you thought! It’s also possible your conversion numbers are over-inflated. Seeing tons of conversions and no legitimate leads can also indicate inaccurate conversion tracking or that you may be targeting the wrong keywords. Make sure you are not counting form or page views as conversions or clicks. This common error often results in inflated conversion numbers and fewer genuine leads! 4. Poor Keyword Research and Planning The culprit of why your Google ads are not generating leads may be selecting the wrong keywords. The campaign research and planning process is a key factor to your success. You need to keep your customer persona in mind. What terms are they using to find the services or businesses they need? With search ads, you want to focus on targeting “high-intent” keywords. “High-Intent” keywords are keywords your audience uses when they are ready to purchase or convert. For example, this could be keywords like “bankruptcy lawyer near me” – this indicates they are actively searching for a bankruptcy lawyer in their area. If they are searching for “bankruptcy laws” this likely means they are still in their research phase and not quite ready to speak with a lawyer. You also want to ensure that your targeted keywords have enough monthly search volume. Keywords with no searches will result in no leads and poor performance. The appropriate search volume will vary, but it’s suggested that you should consider keywords with at least 50 monthly searches. 5. Your Landing Pages Are Not Following Best Practices As mentioned previously, the landing page experience factors into your ad Quality Score. It’s a component of your Google Ads campaign that helps searchers take the next step to become a lead. Your landing page should speak to the target customer’s pain points in a persuasive manner. Your landing page also needs to follow some best practices. What does this mean? Targeted keywords need to be included on your landing page to increase relevance. The landing page is responsive to multiple devices and is mobile-friendly. Includes call-to-actions. Some examples include Call Now or Request a Consultation  The page loads quickly for a better user experience  Including social proof and testimonials Remember, the user journey does not stop after clicking an ad. Focus on persuading the user to take the next step and convert to a lead! 6. You Aren’t Giving Your Google Ads Campaigns Enough Time Too many people think Google Ads PPC results will come overnight. That is not the case! Google reviews most ads within one business day, and it takes another seven days for Google to gather data about your business and examine your target audience, which is a standard learning period. Sometimes it can be more or less depending on your bid strategy.  It’s also important to note that Google Ads reporting is not real-time, so don’t expect the most accurate data 24-48 hours after the campaign launches. To properly measure performance, a Google Ads campaign should run for at least two to three months. Why? New campaigns need enough time to gather enough data to make further optimization decisions. Your Quality Score can also improve over time which results in better performance! Time + Data + Patience = A Successful PPC Campaign 7. Your Business Might

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How To Use ChatGPT with Google Ads PPC

With the advancement of artificial intelligence, more people are observing how it can transform the way we communicate and interact with the world. This includes digital marketers! If you have not heard the commotion about the latest technological development in the AI space, it’s time to pay VERY close attention. ChatGPT has entered the chat. This AI tool is disrupting the way people work and is revolutionizing content creation and strategy planning for digital marketers. What is ChatGPT? ChatGPT is a language chatbot developed by OpenAI that generates human-like responses in real time for a given prompt. This can be used for business-related items like customer service, writing ad copy, and research. OpenAI used massive amounts of data in order for ChatGPT to accurately predict what word comes next in a sentence. Chat GPT & PPC Use Cases Now, onto the most exciting part of the blog post. We’re going to explore how you can use ChatGPT to your advantage with Google Ads PPC. We’ve uncovered 6 of the most practical use cases for PPC marketers to leverage AI to their advantage to level up and move quicker in the campaign planning and development process: 1. Keyword Suggestions ChatGPT can quickly pull a list of keywords to get you started with the planning phase of your campaign. While ChatGPT cannot provide real-time search volume data in specific geographic areas or competition levels that you would typically get in the Google Keyword Planner, it can still help generate a quick list of keyword suggestions to get you started in the campaign planning process. The tool is extremely helpful when it comes to generating synonyms and new keyword ideas when you’re stuck!            2. Creating a Customer Persona When creating a PPC campaign, it’s critical that you know your customer persona. And for some businesses, multiple customer personas are needed. You’ll want to understand your customer persona’s needs, pain points, household income, demographics, etc. Using the orthodontist example from our previous section, let’s take a look at who would be potential patients for an orthodontist: Notice how ChatGPT mentions that orthodontic treatment is beneficial for people of all ages but that it’s commonly started during early teenage years. This can give us clues about who to target. In this specific example, we may not want to exclude any age demographics but put more emphasis on parents of children and teens. 3. Identify the Best Cities to Target Sure, you may already know the service areas you want to attract new business from but from the orthodontist example, what if this orthodontist only offered private-pay services and did not accept insurance? Then the PPC strategy would change and you would want to be smarter about the cities you target to only attract those who would be willing to pay around $6K out-of-pocket for orthodontic treatment. This use case is great if you are looking to target higher-income demographics and those living in cities with high household incomes. Remember, you need to be specific in order for ChatGPT to provide the best output. In this example, the prompt was very specific – asking for affluent cities with average household income by city and it delivered (along with a few caveats).   Based on this information, you can decide how you want to organize your campaigns for the best possible results. 4. Competitor Research Tell ChatGPT to find competitors to a specific business in a specific area. This one is a hit or miss and has worked for some niches sometimes but could still be worthwhile to try out. It’s nowhere near a SpyFu or Semrush but see how it works for you! After identifying some competitors, you can do your own research to see if they are advertising. See if you can glean anything from their online marketing presence or strategy. 5. Ad Copy Creation One of the most efficient ways to use ChatGPT is to generate ideas for headlines and descriptions in your Responsive Search Ads. You will need to provide specific instructions, such as: Create ad copy that targets commercial roof customers and persuade them to contact a roofing company. See below for what ChatGPT generated: Do those descriptions seem a little too long for Google’s 30-character headline limit? It’s because they are! One important thing to note is that ChatGPT is not yet robust enough to align with Google’s character restrictions, so your headlines and descriptions will not usually meet the character requirements. However, that isn’t a bad thing! It’s critical that you take these suggestions and make them your own to avoid plagiarism. 6. Generate Landing Page Content Your landing page copy is just as important as your Responsive Search Ads. Once you drive qualified traffic to your landing page, they still need to be persuaded to take action and become a lead. The landing page content should be persuasive and in a tone that speaks to the customer’s pain points. In this case, ChatGPT was asked to produce an emotional and compelling copy – remember to always address pain points! Great elements of this ChatGPT copy include the call-to-action, the questions that address the patient’s pain point being self-conscious and biting with misaligned teeth, and speaking to unique value propositions. An additional idea for ChatGPT in regards to using it to create content for your landing page is to use it to come up with common objections a potential customer would use. In the below prompt, ChatGPT was asked why someone would avoid orthodontic treatment and ChatGPT was able to give reasons and these are all great objections to tackle on the landing page: Based on the info above, you could create a special FAQ section on the landing page or just plan to address these points throughout the landing page. A Little Side Note About ChatGPT: When using content generated by ChatGPT, be sure to make it your own. You can use it as a point of inspiration when you have a creative roadblock or are looking

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A Warm Welcome

Greetings and Welcome to Level 28 Media! Let me take a minute to introduce myself formally. My name is Michelle Kop, and I am the Founder of Level 28 Media, a results-oriented boutique media agency focusing on lead generation. I started this company at the beginning of the pandemic because of my passion for RESULTS and digital marketing. The last decade of my career was spent on Fortune Global 500 and Enterprise Accounts like Toyota, ampm/ARCO, BP, Sage, and Qualcomm learning the ropes of what it takes to run successful lead generation and brand awareness campaigns from top to bottom. Now, at Level 28 Media, I help SMBs and Enterprise clients clarify their marketing goals and generate qualified leads for their businesses. As an award-winning and certified pay-per-click expert, I am here to provide world class service with results. I’ve taken my years of experience in the corporate agency world combined with processes and elevated them to a new level in order to bring you the results you’re looking for. By no means do I promise results as any good marketer won’t, but I do promise insights. Ready to get to the next level? Over my career, I’ve seen too many companies (large and small) end up in the wrong hands when it comes to digital marketing and lead generation. A lot of times companies end up using the same website vendor – the “guy who did the website” to manage their Google or Facebook Ads accounts. Most of the time, that tends to not work out very well. This often leaves clients feeling distraught and disappointed that the campaign did not work out and makes it difficult to give it another chance. Using data-driven strategies, thought-leadership, and technical expertise acquired during my tenure at some of the world’s largest media firms, I am ready to bring your company to the next level. Let’s give it a go! level28medialevel28media.com

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